We hope you are completely happy with your purchases from HarroArt.com but if for some reason there is a problem with your order, or its delivery, please let us know immediately by emailing us.
If you are not satisfied with your item you may exchange it or return it within 7 days from receipt of art for internet orders. You will receive a credit for the cost of the purchased item after it has been inspected for return to our inventory. Shipping charges are not refundable. The customer must pay return shipping charges unless it was a HarroArt shipping error.
You must inform HarroArt via email prior to shipping a return in order to receive proper instructions and authorisation. Email us here.
We gladly accept returns that follow the above return guidelines. However, art prints are fragile, therefore you need to take extreme care to ensure the items are returned undamaged.
If we receive a damaged item as a return and we are unable to re-enter it into our inventory, we offer you the following options: 1) We can return the item(s) to you at no additional charge 2) We can refund 50% of the purchase price of the item(s) 3) We can offer you store credit for 50% of the purchase price of the item(s)
We recommend insuring all return shipments to avoid any possible damaged-in-transit losses. Please re-use original packing materials if you can to keep the item safe.